How To

How to cancel your American Express account

 

About American Express

American Express provides various banking products and services. Follow these 2 guides to learn how to cancel your account.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
4 digit PIN code on account

How to Cancel American Express by Login

 
Step 1. Navigate your internet browser to https://www.americanexpress.com/
Step 2. You’ll need to login with email address and password
Step 3. Click on account settings
Step 4. Click on cancel account
Step 5. Retain the confirmation information you’re given

How to Cancel American Express by Phone (Live Agent)

 
Step 1. Contact the business at 800-528-4800
Step 2. Pick the menu option
Step 3. Provide the agent with your account info
Step 4. Advise the representative that you want to cancel your account
Step 5. Ask the representative if you will be charged again
Step 6. Ask for a verbal confirmation code or email as proof of your cancellation
Step 7. Retain the confirmation information you’re given
 

About American Express

American Express provides various banking products and services. Follow these 2 guides to learn how to cancel your account.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Phone Number
Email Address
Username
Password
Billing Address
City
State/Province/Region
ZIP/Postal Code
Country
Reason for Cancellation
Last 4 Digits of Card
Date of Last Charge
Amount of Last Charge
4 digit PIN code on account

How to Cancel American Express by Login

 
Step 1. Navigate your internet browser to https://www.americanexpress.com/
Step 2. You’ll need to login with email address and password
Step 3. Click on account settings
Step 4. Click on cancel account
Step 5. Retain the confirmation information you’re given

How to Cancel American Express by Phone (Live Agent)

 
Step 1. Contact the business at 800-528-4800
Step 2. Pick the menu option
Step 3. Provide the agent with your account info
Step 4. Advise the representative that you want to cancel your account
Step 5. Ask the representative if you will be charged again
Step 6. Ask for a verbal confirmation code or email as proof of your cancellation
Step 7. Retain the confirmation information you’re given