How To

How to cancel your Symantec account

About Symantec

Symantec is a technology company that provides various security products. Our page includes 3 guides on how to cancel a service that you have through Symantec.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country (if outside USA)
Email address on the account
Last 4 digits of Credit Card being charged
Username
Password
Phone Number on Account

How to Cancel Symantec by Phone (Live Agent)

Step 1. Contact the business at 1-800-695-0678
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Request that you be refunded
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given

How to Cancel Symantec by Web Chat

Step 1. Navigate your internet browser to https://support.norton.com/sp/en/us/norton-renewal-purchase/current/contact-chat?abproduct=home&abversion=current&entsrc=direct_feedback
Step 2. Fill out the page with your information where it requested to do so
Step 3. Advise the representative that you want to cancel your account
Step 4. Provide the agent with your account info
Step 5. Request that you be refunded
Step 6. Ask for a verbal confirmation code or email as proof of your cancellation
Step 7. Retain the confirmation information you’re given

How to Cancel Symantec by Login

Step 1. Navigate your internet browser to https://login.symantec.com/sso/idp/SAML2
Step 2. You’ll need to login with username and password
Step 3. Click on “Automatic Renewal”
Step 4. Click on “off” next to each product
Step 5. Click on “Turn Off” in the window that pops up
Step 6. Retain the confirmation information you’re given

About Symantec

Symantec is a technology company that provides various security products. Our page includes 3 guides on how to cancel a service that you have through Symantec.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Address 1
Address 2
City
State/Province/Region
ZIP/Postal Code
Country (if outside USA)
Email address on the account
Last 4 digits of Credit Card being charged
Username
Password
Phone Number on Account

How to Cancel Symantec by Phone (Live Agent)

Step 1. Contact the business at 1-800-695-0678
Step 2. Advise the representative that you want to cancel your account
Step 3. Provide the agent with your account info
Step 4. Request that you be refunded
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given

How to Cancel Symantec by Web Chat

Step 1. Navigate your internet browser to https://support.norton.com/sp/en/us/norton-renewal-purchase/current/contact-chat?abproduct=home&abversion=current&entsrc=direct_feedback
Step 2. Fill out the page with your information where it requested to do so
Step 3. Advise the representative that you want to cancel your account
Step 4. Provide the agent with your account info
Step 5. Request that you be refunded
Step 6. Ask for a verbal confirmation code or email as proof of your cancellation
Step 7. Retain the confirmation information you’re given

How to Cancel Symantec by Login

Step 1. Navigate your internet browser to https://login.symantec.com/sso/idp/SAML2
Step 2. You’ll need to login with username and password
Step 3. Click on “Automatic Renewal”
Step 4. Click on “off” next to each product
Step 5. Click on “Turn Off” in the window that pops up
Step 6. Retain the confirmation information you’re given