How To

How to delete your Hotels.com account

About Hotels.com

Hotels.com is a hotel booking website. The company was founded in 1991 by David Litman and Robert Diener. Hotels.com has been accredited under the Better Business Bureau since 2000 and has an “A+” rating. The current President is Scott Booker. The headquarters are located in Dallas, TX. In 2001, Hotels.com was acquired by Expedia Group. There are currently 85 websites in 34 languages. There are over 300,000 properties available for bookings through Hotels.com. Aside from bookings being available online, you can also download the app. The Hotels.com app is available on Android and iOS devices. You can also book a hotel via telephone.

On the website, you can book far more than just hotels. Hotels.com includes apartments, city homes, country retreats, vacation homes, and resorts. In order to find somewhere to stay, you will need to enter the destination. You can input cities/areas, properties, landmarks, and airports/stations. You will also need to input a check-in and check-out date. You can specify how many rooms are needed and how many adults/children will be in the rooms. Additionally, you can also find travel package plans, including either flight only or flight and hotel. There may also be discounts on things to do in the area that you are visiting.

You can create an account on the website to keep up with your bookings. You can sign up with your Google or Facebook account. If you do not have either of those, you can sign up with your email address, first name, last name, and create a password. Once you have an account, you can see your bookings as well as edit, change, or cancel them. You can also join the Hotels Rewards program that allows you to collect points with each night’s stay. When you collect 10 nights, you will get 1 night free. You are able to redeem your free nights anytime and anywhere. If you ever need to cancel a membership, you can easily do so. We have included some information on this page to help you change or cancel your bookings. Please continue reading for more information.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Email Address
Billing Address
City
State
Zip
Country
Itinerary number
Amount of Charge
Date of charge
Last 4 digits of Credit Card being charged
Name of Hotel
City and State of Hotel

How to Cancel Hotels.com by Phone (Automated)

Step 1. Contact the business at 800-246-8357
Step 2. Provide the agent with your account info
Step 3. Advise the representative that you want to cancel your account
Step 4. Request that you be refunded
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given

About Hotels.com

Hotels.com is a hotel booking website. The company was founded in 1991 by David Litman and Robert Diener. Hotels.com has been accredited under the Better Business Bureau since 2000 and has an “A+” rating. The current President is Scott Booker. The headquarters are located in Dallas, TX. In 2001, Hotels.com was acquired by Expedia Group. There are currently 85 websites in 34 languages. There are over 300,000 properties available for bookings through Hotels.com. Aside from bookings being available online, you can also download the app. The Hotels.com app is available on Android and iOS devices. You can also book a hotel via telephone.

On the website, you can book far more than just hotels. Hotels.com includes apartments, city homes, country retreats, vacation homes, and resorts. In order to find somewhere to stay, you will need to enter the destination. You can input cities/areas, properties, landmarks, and airports/stations. You will also need to input a check-in and check-out date. You can specify how many rooms are needed and how many adults/children will be in the rooms. Additionally, you can also find travel package plans, including either flight only or flight and hotel. There may also be discounts on things to do in the area that you are visiting.

You can create an account on the website to keep up with your bookings. You can sign up with your Google or Facebook account. If you do not have either of those, you can sign up with your email address, first name, last name, and create a password. Once you have an account, you can see your bookings as well as edit, change, or cancel them. You can also join the Hotels Rewards program that allows you to collect points with each night’s stay. When you collect 10 nights, you will get 1 night free. You are able to redeem your free nights anytime and anywhere. If you ever need to cancel a membership, you can easily do so. We have included some information on this page to help you change or cancel your bookings. Please continue reading for more information.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
Email Address
Billing Address
City
State
Zip
Country
Itinerary number
Amount of Charge
Date of charge
Last 4 digits of Credit Card being charged
Name of Hotel
City and State of Hotel

How to Cancel Hotels.com by Phone (Automated)

Step 1. Contact the business at 800-246-8357
Step 2. Provide the agent with your account info
Step 3. Advise the representative that you want to cancel your account
Step 4. Request that you be refunded
Step 5. Ask for a verbal confirmation code or email as proof of your cancellation
Step 6. Retain the confirmation information you’re given