How To

How to cancel your Rhapsody account

About Rhapsody

Napster (formally known as Rhapsody) is a music streaming subscription service. Rhapsody launched in December 2001. The founders were Tim Bratton, J.P. Lester, Sylvain Rebaud, Alexandre Brouax, Nick Sincaglia, and Dave Lampton. They first produced Aladdin, which was an audio streaming engine. Rhapsody was the first on-demand music streaming service that offered unlimited access for a flat monthly fee. During their launch, they secured licensing from EMI, BMG, Warner Bro. Records, Sony, and Universal Records so that they could include artists’ music on the platform. Rhapsody is owned by the parent company, Rhapsody International Inc. The Chief Executive Officer is Bill Patrizio. In 2011, Rhapsody acquired Napster. In July 2016, Rhapsody merged and rebranded to Napster. Rhapsody (Napster) is available in over 33 countries. Though the headquarters are based in Seattle, WA; there are office locations throughout the United States, Europe, Asia, and Latin America.

Napster has various music categories and themes. These include rap/hip-hop, soul/r&b, country, jazz, electronic, Latin, world, reggae, classical, oldies, new age, Christian/gospel, blues, metal, folk, vocal/easy listening, soundtracks/musicals, children, and comedy/spoken word. Napster can be downloaded on Android, iOS, and Windows cellular devices, as well as on your computer. It is also available on Wii, Denon, Sono, and Chromecast.

The unRadio plan is $4.99 per month. It comes with a 14-day free trial. It includes personalized radio based on your favorite artist or track, the skip feature, and high-quality, ad-free audio on mobile and computers. The Premier plan is $9.99 per month. It comes with a 30-day free trial. It includes personalized radio based on your favorite artist or track, the skip feature, high-quality, ad-free radio on mobile and computers, song downloading, offline listening, unlimited on-demand access to millions of songs, listening capability on home devices, and the ability to discover music from a friend and members similar to you. Family plans are also available.

If you would like to cancel Rhapsody (Napster), follow the cancellation instructions that are listed on this page.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
E-mail Address on account
Phone Number
Password
First 6 Digits of the Card Being Charged
Last 4 digits of Credit Card being charged
Date of Last Charge
Amount of Last Charge

How to Cancel Rhapsody by Web Chat

Step 1. Navigate your internet browser to https://help.napster.com/hc/en-us/articles/218661367
Step 2. Click on the blue button that says “Click here to chat”
Step 3. Advise the representative that you want to cancel your account
Step 4. Provide the agent with your account info
Step 5. Ask the representative if you will be charged again
Step 6. Request that you be refunded
Step 7. Ask for a verbal confirmation code or email as proof of your cancellation
Step 8. Retain the confirmation information you’re given

How to Cancel Rhapsody by Login

Step 1. Navigate your internet browser to http://account.rhapsody.com
Step 2. Click on “Cancel Subscription”
Step 3. You’ll need to login with email address and password
Step 4. Provide the agent with your account info
Step 5. Retain the confirmation information you’re given

About Rhapsody

Napster (formally known as Rhapsody) is a music streaming subscription service. Rhapsody launched in December 2001. The founders were Tim Bratton, J.P. Lester, Sylvain Rebaud, Alexandre Brouax, Nick Sincaglia, and Dave Lampton. They first produced Aladdin, which was an audio streaming engine. Rhapsody was the first on-demand music streaming service that offered unlimited access for a flat monthly fee. During their launch, they secured licensing from EMI, BMG, Warner Bro. Records, Sony, and Universal Records so that they could include artists’ music on the platform. Rhapsody is owned by the parent company, Rhapsody International Inc. The Chief Executive Officer is Bill Patrizio. In 2011, Rhapsody acquired Napster. In July 2016, Rhapsody merged and rebranded to Napster. Rhapsody (Napster) is available in over 33 countries. Though the headquarters are based in Seattle, WA; there are office locations throughout the United States, Europe, Asia, and Latin America.

Napster has various music categories and themes. These include rap/hip-hop, soul/r&b, country, jazz, electronic, Latin, world, reggae, classical, oldies, new age, Christian/gospel, blues, metal, folk, vocal/easy listening, soundtracks/musicals, children, and comedy/spoken word. Napster can be downloaded on Android, iOS, and Windows cellular devices, as well as on your computer. It is also available on Wii, Denon, Sono, and Chromecast.

The unRadio plan is $4.99 per month. It comes with a 14-day free trial. It includes personalized radio based on your favorite artist or track, the skip feature, and high-quality, ad-free audio on mobile and computers. The Premier plan is $9.99 per month. It comes with a 30-day free trial. It includes personalized radio based on your favorite artist or track, the skip feature, high-quality, ad-free radio on mobile and computers, song downloading, offline listening, unlimited on-demand access to millions of songs, listening capability on home devices, and the ability to discover music from a friend and members similar to you. Family plans are also available.

If you would like to cancel Rhapsody (Napster), follow the cancellation instructions that are listed on this page.

Some Account Information You Might Need

We’ve found that the following information might be needed when you use the below methods to cancel.
First Name
Last Name
E-mail Address on account
Phone Number
Password
First 6 Digits of the Card Being Charged
Last 4 digits of Credit Card being charged
Date of Last Charge
Amount of Last Charge

How to Cancel Rhapsody by Web Chat

Step 1. Navigate your internet browser to https://help.napster.com/hc/en-us/articles/218661367
Step 2. Click on the blue button that says “Click here to chat”
Step 3. Advise the representative that you want to cancel your account
Step 4. Provide the agent with your account info
Step 5. Ask the representative if you will be charged again
Step 6. Request that you be refunded
Step 7. Ask for a verbal confirmation code or email as proof of your cancellation
Step 8. Retain the confirmation information you’re given

How to Cancel Rhapsody by Login

Step 1. Navigate your internet browser to http://account.rhapsody.com
Step 2. Click on “Cancel Subscription”
Step 3. You’ll need to login with email address and password
Step 4. Provide the agent with your account info
Step 5. Retain the confirmation information you’re given